Setting the Record Straight on Claims Filing Misinformation - Hurricane Harvey

Posted on Mon, Aug 28, 2017

There has been and continues to be incorrect information relating to insureds' rights and obligations under their current policies and reporting of claims.

The Facts:

  *   The normal claims process has not changed.

  *   Consumers continue to have a full-range of remedies in the event an insurer acts fraudulently or in bad faith.

  *   Lawsuit-abuse legislation (HB 1774) applies to lawsuits filed after September 1, 2017.

  *   The Texas Department of Insurance will, as always, in catastrophic events, be monitoring the activities of insurance companies to make sure that claims are being paid properly and promptly.

  *   Texas has the strongest consumer protections in the nation against insurers that unfairly deny or delay claims.