There has been and continues to be incorrect information relating to insureds' rights and obligations under their current policies and reporting of claims.

The Facts:

  *   The normal claims process has not changed.

  *   Consumers continue to have a full-range of remedies in the event an insurer acts fraudulently or in bad faith.

  *   Lawsuit-abuse legislation (HB 1774) applies to lawsuits filed after September 1, 2017.

  *   The Texas Department of Insurance will, as always, in catastrophic events, be monitoring the activities of insurance companies to make sure that claims are being paid properly and promptly.

  *   Texas has the strongest consumer protections in the nation against insurers that unfairly deny or delay claims.

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