Last Updated: August 2026
Dean & Draper Insurance Agency, LP (“Dean & Draper,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy describes how we collect, use, disclose, and protect personal information obtained through our website, communications, and services.
Our Privacy Notice for Customers
If you are a Dean & Draper customer, our Privacy Notice for Customers describes how we collect, use, disclose, and protect nonpublic personal information in accordance with applicable financial and insurance privacy laws, including the Gramm-Leach-Bliley Act and Texas Department of Insurance privacy rules. That notice, rather than this Privacy Policy, governs our treatment of customers’ nonpublic personal information. A copy is available on our website or upon request using the contact information below.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, mailing address, insurance-related information, and other information necessary to provide insurance products, services, quotes, or assistance.
We may also collect certain information automatically when you visit our website, such as your IP address, browser type, device information, pages visited, and other website usage information.
How We Use Your Information
We may use personal information to:
- Respond to inquiries and requests;
- Provide insurance quotes, products, and services;
- Service and administer insurance policies and client relationships;
- Communicate with clients, prospective clients, and other individuals;
- Process transactions and fulfill requested services;
- Improve our website, services, and customer experience;
- Maintain the security and integrity of our systems;
- Comply with applicable laws, regulations, and legal obligations; and
- Carry out other purposes disclosed at the time information is collected or with your consent.
Sharing of Information
Dean & Draper may share personal information when reasonably necessary to provide or service insurance products and related services. This may include sharing information with insurance carriers, brokers, wholesalers, managing general agents, claims administrators, professional advisors, technology providers, and other service providers involved in providing or supporting our services. This sharing does not include text messaging originator opt-in data and consent, which is addressed separately below under “SMS and Text Messaging Privacy.”
We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights, property, clients, or others.
We do not sell personal information. For information about the cookies used on our website, please see the Cookies and Website Technologies section below.
SMS and Text Messaging Privacy
If you provide your mobile telephone number and consent to receive text messages from Dean & Draper, we may use your mobile number to communicate with you regarding your inquiries, insurance policies, accounts, services, and other communications for which you have provided consent.
Mobile information and SMS opt-in data and consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes. All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for any purpose.
We may share information with service providers that assist us in delivering text messages and related communications, but only as necessary to provide those services on our behalf.
Consent to receive text messages is not a condition of purchasing insurance products or services. Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact Dean & Draper directly.
Email and Marketing Communications
If you receive marketing or promotional emails from Dean & Draper, you may opt out at any time by using the unsubscribe link included in the email or by contacting us using the information below. Even if you opt out of marketing communications, we may continue to send you transactional and servicing communications, including messages regarding your policies, claims, billing, and accounts.
Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the website, understand how visitors use it, improve functionality, and enhance the user experience.
Your browser may allow you to control or disable cookies. Disabling certain cookies may affect the functionality of portions of our website.
The cookies we use include essential cookies that are necessary for the website to function and analytics cookies, including Google Analytics and HubSpot, that help us understand how visitors use the website and improve its performance. We do not use advertising cookies on our website, and we do not permit third parties to use our website to track your online activity across other websites or services for advertising purposes.
Because we do not use advertising cookies or permit cross-site advertising tracking on our website, no opt-out through the Digital Advertising Alliance or Network Advertising Initiative is necessary. Like many websites, our website does not respond to browser “Do Not Track” signals.
Information Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, loss, misuse, alteration, or destruction.
While we take reasonable measures to protect personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, satisfy legal or regulatory requirements, resolve disputes, and enforce our agreements.
Your Choices and Requests
You may contact us using the information below to ask what personal information we maintain about you or to request that we update, correct, or delete personal information. We will honor these requests where reasonably practicable. We may need to verify your identity before acting on a request, and we may decline or limit a request where the information is needed to service insurance policies, comply with insurance regulatory recordkeeping requirements or other legal obligations, prevent fraud, or resolve disputes.
Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties. Dean & Draper is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.
Children’s Privacy
Our website and services are directed to a general audience and are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through our website. If you believe a child under 13 has provided personal information to us, please contact us using the information below and we will delete the information as required by law.
Users Outside the United States
Our website is operated from the United States and is intended for users located in the United States. Personal information we collect is processed and stored in the United States, and United States law applies to our collection and use of personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us.
